Informing the Community
The San Luis Obispo County Sheriff’s Office dispatch facility has the capacity to inform the public directly by sending a phone message to each land line phone in the county to inform persons of evacuation orders, missing persons, Amber Alerts, etc.
Those residents who have only a cell phone or would like to be notified by cell phone may also sign up on the Sheriff’s website under Self Registration Portal.
Frequently Asked Questions
Do you already have my phone number?
If you have conventional land line service to your home or office, even if it is unlisted, your number is automatically in the Reverse 911 data base.
What if I have voice over internet service?
If you have digital or internet telephone service, check with your phone provider to see if they are “E911 compliant” and that your account information is correct.
Will my number be shared or sold?
Absolutely not. Your number will only be used to communicate official messages.
Can I add more than one cell phone number to my address?
Use the Self Registration Portal to add cell phones to your actual address. The system will not accept Post Office boxes; it must be a real street address.
I have call screening to discourage telemarketers. Will I receive Reverse 911?
Perhaps. If your system simply requires a valid caller ID, we will get through. However, in a natural disaster or other emergency you should disable your blocking.
I live in a remote area, sometimes my location is hard to find.
The system is geographically based. Use the Self Registration Portal to increase your chances of being notified properly.
What do I do if I have problems with registration?
If you have problems with registration you can either leave a voice message at 805-788-6018 or send an e-mail to firstname.lastname@example.org
Note: Reverse 911 is simply another tool to assist you in an emergency, but with any system, it may not be 100% effective. Please make sure you monitor the local Emergency Alert System provided by television and radio stations, while also checking the County Office of Emergency Services website for additional information during fires or other natural disasters.