The San Luis Obispo County Sheriff’s Office has partnered up with Aramark and TouchPay, to make ordering commissary goods and depositing funds into an inmate’s account more secure and convenient. Inmate accounts allow individuals to purchase commissary products, and purchase telephone debit minutes.
Previously, friends and family members who have loved ones in jail could only make deposits in person at the County Jail. Now, anyone wishing to make a deposit to an inmate’s account may use the following options 24 hours a day, seven days a week:
Touch Pay Direct
You must register an account first by calling 866-232-1899 or visiting the Touch Pay Direct website.
In person, at the TouchPay lobby kiosk at the San Luis Obispo County Jail.
Friends and family must use the facility number 293405 to ensure funds are properly applied to an inmate’s account.
Funds will be available within 24 hours after deposit. There are applicable TouchPay fees for all deposits: $2.95 for deposits up to $200, and $3.95 for deposits greater than $200.
Through the partnership with Aramark, friends and family may also purchase pre-packaged, commissary goods for their loved ones on the Aramark’s iCare website found at the following
There is no expectation of privacy in a jail facility. Social visits will be monitored or recorded. Any visitor who is disruptive, causes a disturbance, is abusive towards staff, or other visitors will cause their visit to be terminated immediately. Any visitor who appears to be under the influence of any form of intoxicant, including drugs or alcohol, will not be permitted to visit and could be subject to arrest.
Inmates are allowed two (2) one hour visits a week. For the purpose of counting weekly visits, the week begins on Sunday and ends on Saturday. Inmates and visitors may have one (1) visit per day. An inmate will not be eligible for a visit if he/she has lost their privilege as a result of any disciplinary action.
Inmates may visit with up to two adults. Due to the physical constraints of the visiting area, only one adult may visit at a time. If two people wish to visit an inmate during the same hour, they must sign up at the same time. Visitor changes will be made at the half hour mark only. If you leave the visiting area prior to the half hour mark, you will not be allowed back into the visiting room. Any portion of your visit used is considered a full visit. An inmate may refuse a visit. We do not advise inmates who is here to visit.
Up to three minor children may accompany one adult. If you wish to have more than three minors visit in an hour, there must be two adults to split the visit with the children. They must sign up at the same time. Children must be constantly supervised and remain under the adult’s control. If you cannot control the children you are responsible for, your visit will be terminated for their safety.
Nothing is to be brought into the facility except I.D., keys, and necessary items for a child. The following items are specifically prohibited in the visiting room: purses, bags, drugs or alcohol, cameras, cell phones or other recording devices, cigarettes, food, beverages, pets, firearms, knives or other weapons. Possession of these items in the visiting room may result in your visit being terminated.
No person released from the San Luis Obispo County Jail will be allowed to visit for six weeks following their release date. Individuals with pending felony court action, felony convictions or on parole or formal probation must obtain written permission from the Correctional Sergeant assigned to visitor approval prior to the anticipated visiting day.
All visitors must dress in appropriate attire. Visitors who fail to comply with the dress code will be denied their visit. Visitors’ clothing must not refer to gang affiliation, display sexual or lewd comments or pictures, or have the potential for being offensive to others. Clothing must cover the upper torso and lower/mid body parts. Visitors must wear shoes.
Acceptable Forms of Identification
- Valid Driver’s License
- Valid State Identification Card
- Current Government issued Identification Card with picture, physical description, DOB, expiration date and signature.
- Current Passport or Visa
- Consulate I.D. Card (Matricula Consular)
Sign Up Information
All visitors must check in 45 minutes prior to the hour they wish to visit. Seating is limited. Once visiting is full, no further visits will be accepted for that hour. Failure to be in line 45 minutes prior will cause you to wait until the next scheduled visiting time.
Inmates will visit in the area assigned to their housing unit. They will not be moved to another area simply because their visiting area is full.
Other visits (Attorney, Official, etc.) may not be available during public visiting hours. Special visits must be approved by the on duty Correctional Sergeant.
Due to the limited time constraints of visiting sign-ups, NO deposits to inmate accounts will be accepted during sign-up time.
No entrance or exit from the jail during lock-down hours. This applies to all persons including probation, lawyers, doctors or programs.
PUBLIC VISITING HOURS
On-site visiting hours for the men’s jail are as follows (visiting time for protective custody inmates only are listed in bold):
Sunday-8:00, 9:00, and 10:00am, 12:00, 1:00, and 2:00pm
Tuesday-8:00pm and 9:00pm
Saturday-12:00, 1:00, and 2:00pm, 8:00 and 9:00pm
On-site visiting hours for the female jail are as follows (visiting time for protective custody inmates only are listed in bold):
Sunday -8:00 and 9:00pm
Monday- No Visits
Tuesday- 12:00pm, 1:00pm
Wednesday- No Visits
Thursday- 8:00 and 9:00pm
Friday- No Visits
Saturday- 8:00, 9:00 and 10:00am
Men’s Building#1 Saturday 12:00 PM – 3:00 PM
Men’s Building #2 Sunday 12:00 PM – 3:00 PM
Women’s Bunks 1-12 Saturday 12:00 PM – 3:00 PM
Women’s Bunks 13-26 Sunday 12:00 PM – 3:00 PM
JAIL LOCK-DOWN HOURS
- 5:00 AM to 6:00 AM
- 11:00 AM to 12:00 PM
- 4:00 PM to 5:00 PM
- 11:00 PM to Midnight
Inmates are permitted to send and receive as many letters as they wish. All soft-bound books, magazines and periodicals must be sent directly from the publisher or retail outlet and delivered by the U.S. Postal service or mail delivery service to the below listed address.
Any item which contains obscenity, items related to gambling, or material tending to incite violence, racism, riot, arson, gang activity or any other crime will not be accepted into the jail. Hard back books are prohibited. Only letters, no cardstock cards are accepted.
Mailing address when writing to inmates at the San Luis Obispo County Jail:
Inmate ID #
Inmate Name (Last, First and Middle Name)
880 Oklahoma Ave.
San Luis Obispo, CA 93405