News
Released: July 22, 2025 - Tuesday, 12:45 PM
Individuals in these areas who attempt to call 911 and receive a busy signal or failed call, whether from a landline or a cell phone, are advised to try calling again from a different phone, or to contact the Sheriff's Office directly at our non-emergency dispatch line at (805) 781-4550, option 3.
This outage is believed to be part of a larger regional issue, also impacting Santa Barbara County. We are closely monitoring the situation and actively working with local and state partners, as well as the affected service providers, to identify the source of the disruption and determine an estimated time of restoration.
Public safety remains our top priority. We encourage the public to share this information with neighbors, especially those who may rely on landlines or have limited access to alternate communication options. Updates will be provided as new information becomes available.
911 Outage
Contact: Grace NorrisPhone: (805) 781-4483Date and time of incident: 7-22-25Place of Occurrence: San Luis Obispo CountyVictim Information: N/ASuspect Information: N/AThe San Luis Obispo County Sheriff's Office is alerting the public to a 911 service outage affecting both landline and cellular calls in parts of the county, including San Miguel, Arroyo Grande, and Nipomo. The outage appears to be impacting Frontier Communications customers, Verizon, and possibly AT&T customers as well.Individuals in these areas who attempt to call 911 and receive a busy signal or failed call, whether from a landline or a cell phone, are advised to try calling again from a different phone, or to contact the Sheriff's Office directly at our non-emergency dispatch line at (805) 781-4550, option 3.
This outage is believed to be part of a larger regional issue, also impacting Santa Barbara County. We are closely monitoring the situation and actively working with local and state partners, as well as the affected service providers, to identify the source of the disruption and determine an estimated time of restoration.
Public safety remains our top priority. We encourage the public to share this information with neighbors, especially those who may rely on landlines or have limited access to alternate communication options. Updates will be provided as new information becomes available.
